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The quickest way to get answers to your questions is to access information here and by logging in to your myOMERS account, where you can send a secure message and upload documents.

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For questions regarding your OMERS benefits, call our Member Experience team.

If you are a third party sending information on behalf of a member, email us at Please keep in mind that email communications are inherently insecure. As such, any submissions containing or requiring sensitive information will not be answered through this channel.

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Monday to Friday, 8 a.m. - 5 p.m.

Phone: +1 416.369.2444

Toll-free: +1 800.387.0813

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Fax: +1 416.369.9704

Toll-free: +1 877.369.9704

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OMERS Mailing Address:

EY Tower | 900-100 Adelaide St. W., Toronto, Ontario, M5H 0E2

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General inquiries

Monday to Friday

8 a.m. to 5 p.m. ET

Phone: +1 416.369.2400

Fax: +1 416.369.9704

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