The quickest way to get answers to your questions is to access information here and by logging in to your myOMERS account, where you can send a secure message and upload documents.
For questions regarding your OMERS benefits, call our Member Experience team.
If you are a third party sending information on behalf of a member, email us at client@omers.com. Please keep in mind that email communications are inherently insecure. As such, any submissions containing or requiring sensitive information will not be answered through this channel.
Monday to Friday, 8 a.m. - 5 p.m.
Phone: +1 416.369.2444
Toll-free: +1 800.387.0813
Access Teletypewriter (TTY) services
Fax: +1 416.369.9704
Toll-free: +1 877.369.9704
OMERS Mailing Address:
EY Tower | 900-100 Adelaide St. W., Toronto, Ontario, M5H 0E2
Monday to Friday
8 a.m. to 5 p.m. ET
Phone:Â +1 416.369.2400
Fax:Â +1 416.369.9704